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ServiceNow

March 3, 2022March 3, 2022

Discovering Storage

WMI is used to retrieve data from the Windows Machine.

Test https://community.servicenow.com/community?id=community_article&sys_id=0cbc24601b1614903222ea89bd4bcb96

Discovery not setting value of CPU core count, CPU count, Disk space (GB), OS Domain fields on the CI Record. https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0829831

Storage Discovery Examples: https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/discovery/reference/storage-discovery-examples.html

Linux Discovery: https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/discovery/reference/r_DataCollDiscoLinuxComputers.html

Storage Discovery: https://docs.servicenow.com/bundle/sandiego-it-operations-management/page/product/discovery/concept/c_Storage.html

Test https://docs.servicenow.com/bundle/sandiego-it-operations-management/page/product/discovery/reference/r_DataCollDiscoStorageViaHost.html

Computers -> Search Name=PTS->pts-srv01

Clicked on Disk #0

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