{"id":306,"date":"2022-03-03T04:45:17","date_gmt":"2022-03-03T04:45:17","guid":{"rendered":"https:\/\/ouritsource.com\/blog\/?p=306"},"modified":"2025-05-29T22:06:07","modified_gmt":"2025-05-29T22:06:07","slug":"servicenow","status":"publish","type":"post","link":"https:\/\/ouritsource.com\/blog\/servicenow\/","title":{"rendered":"ServiceNow"},"content":{"rendered":"<body>\n<p>Discovering Storage<\/p>\n\n\n\n<p>WMI is used to retrieve data from the Windows Machine.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>Test <a href=\"https:\/\/community.servicenow.com\/community?id=community_article&amp;sys_id=0cbc24601b1614903222ea89bd4bcb96\">https:\/\/community.servicenow.com\/community?id=community_article&amp;sys_id=0cbc24601b1614903222ea89bd4bcb96<\/a><\/p>\n\n\n\n<p>Discovery not setting value of CPU core count, CPU count, Disk space (GB), OS Domain fields on the CI Record. <a href=\"https:\/\/support.servicenow.com\/kb?id=kb_article_view&amp;sysparm_article=KB0829831\">https:\/\/support.servicenow.com\/kb?id=kb_article_view&amp;sysparm_article=KB0829831<\/a><\/p>\n\n\n\n<p>Storage Discovery Examples: <a href=\"https:\/\/docs.servicenow.com\/bundle\/orlando-it-operations-management\/page\/product\/discovery\/reference\/storage-discovery-examples.html\">https:\/\/docs.servicenow.com\/bundle\/orlando-it-operations-management\/page\/product\/discovery\/reference\/storage-discovery-examples.html<\/a><\/p>\n\n\n\n<p>Linux Discovery: <a href=\"https:\/\/docs.servicenow.com\/bundle\/orlando-it-operations-management\/page\/product\/discovery\/reference\/r_DataCollDiscoLinuxComputers.html\">https:\/\/docs.servicenow.com\/bundle\/orlando-it-operations-management\/page\/product\/discovery\/reference\/r_DataCollDiscoLinuxComputers.html<\/a><\/p>\n\n\n\n<p>Storage Discovery: <a href=\"https:\/\/docs.servicenow.com\/bundle\/sandiego-it-operations-management\/page\/product\/discovery\/concept\/c_Storage.html\">https:\/\/docs.servicenow.com\/bundle\/sandiego-it-operations-management\/page\/product\/discovery\/concept\/c_Storage.html<\/a><\/p>\n\n\n\n<p>Test <a href=\"https:\/\/docs.servicenow.com\/bundle\/sandiego-it-operations-management\/page\/product\/discovery\/reference\/r_DataCollDiscoStorageViaHost.html\">https:\/\/docs.servicenow.com\/bundle\/sandiego-it-operations-management\/page\/product\/discovery\/reference\/r_DataCollDiscoStorageViaHost.html<\/a><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>Computers -&gt; Search Name=PTS-&gt;pts-srv01<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img data-recalc-dims=\"1\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/ouritsource.com\/blog\/wp-content\/uploads\/2022\/03\/image.png?resize=640%2C340&#038;ssl=1\" alt=\"\" class=\"wp-image-307\" width=\"640\" height=\"340\" loading=\"lazy\" srcset=\"https:\/\/i0.wp.com\/ouritsource.com\/blog\/wp-content\/uploads\/2022\/03\/image.png?w=624&amp;ssl=1 624w, https:\/\/i0.wp.com\/ouritsource.com\/blog\/wp-content\/uploads\/2022\/03\/image.png?resize=300%2C159&amp;ssl=1 300w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img data-recalc-dims=\"1\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/ouritsource.com\/blog\/wp-content\/uploads\/2022\/03\/image-1.png?resize=640%2C294&#038;ssl=1\" alt=\"\" class=\"wp-image-308\" width=\"640\" height=\"294\" loading=\"lazy\" srcset=\"https:\/\/i0.wp.com\/ouritsource.com\/blog\/wp-content\/uploads\/2022\/03\/image-1.png?w=624&amp;ssl=1 624w, https:\/\/i0.wp.com\/ouritsource.com\/blog\/wp-content\/uploads\/2022\/03\/image-1.png?resize=300%2C138&amp;ssl=1 300w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img data-recalc-dims=\"1\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/ouritsource.com\/blog\/wp-content\/uploads\/2022\/03\/image-2.png?resize=640%2C165&#038;ssl=1\" alt=\"\" class=\"wp-image-309\" width=\"640\" height=\"165\" loading=\"lazy\" srcset=\"https:\/\/i0.wp.com\/ouritsource.com\/blog\/wp-content\/uploads\/2022\/03\/image-2.png?w=624&amp;ssl=1 624w, https:\/\/i0.wp.com\/ouritsource.com\/blog\/wp-content\/uploads\/2022\/03\/image-2.png?resize=300%2C77&amp;ssl=1 300w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/figure>\n\n\n\n<p>Clicked on Disk #0<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img data-recalc-dims=\"1\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/ouritsource.com\/blog\/wp-content\/uploads\/2022\/03\/image-3.png?resize=640%2C279&#038;ssl=1\" alt=\"\" class=\"wp-image-310\" width=\"640\" height=\"279\" loading=\"lazy\" srcset=\"https:\/\/i0.wp.com\/ouritsource.com\/blog\/wp-content\/uploads\/2022\/03\/image-3.png?w=624&amp;ssl=1 624w, https:\/\/i0.wp.com\/ouritsource.com\/blog\/wp-content\/uploads\/2022\/03\/image-3.png?resize=300%2C131&amp;ssl=1 300w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img data-recalc-dims=\"1\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/ouritsource.com\/blog\/wp-content\/uploads\/2022\/03\/image-4.png?resize=640%2C195&#038;ssl=1\" alt=\"\" class=\"wp-image-311\" width=\"640\" height=\"195\" loading=\"lazy\" srcset=\"https:\/\/i0.wp.com\/ouritsource.com\/blog\/wp-content\/uploads\/2022\/03\/image-4.png?w=624&amp;ssl=1 624w, https:\/\/i0.wp.com\/ouritsource.com\/blog\/wp-content\/uploads\/2022\/03\/image-4.png?resize=300%2C91&amp;ssl=1 300w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img data-recalc-dims=\"1\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/ouritsource.com\/blog\/wp-content\/uploads\/2022\/03\/image-5.png?resize=640%2C352&#038;ssl=1\" alt=\"\" class=\"wp-image-312\" width=\"640\" height=\"352\" loading=\"lazy\" srcset=\"https:\/\/i0.wp.com\/ouritsource.com\/blog\/wp-content\/uploads\/2022\/03\/image-5.png?w=624&amp;ssl=1 624w, https:\/\/i0.wp.com\/ouritsource.com\/blog\/wp-content\/uploads\/2022\/03\/image-5.png?resize=300%2C165&amp;ssl=1 300w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/figure>\n\n\n\n<p><\/p>\n<\/body>","protected":false},"excerpt":{"rendered":"<p>Discovering Storage WMI is used to retrieve data from the Windows Machine. Test https:\/\/community.servicenow.com\/community?id=community_article&amp;sys_id=0cbc24601b1614903222ea89bd4bcb96 Discovery not setting value of CPU core count, CPU count, Disk space (GB), OS Domain fields on the&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[26],"tags":[],"class_list":["post-306","post","type-post","status-publish","format-standard","hentry","category-servicenow","no-thumbnail"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/ouritsource.com\/blog\/wp-json\/wp\/v2\/posts\/306","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ouritsource.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ouritsource.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ouritsource.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ouritsource.com\/blog\/wp-json\/wp\/v2\/comments?post=306"}],"version-history":[{"count":2,"href":"https:\/\/ouritsource.com\/blog\/wp-json\/wp\/v2\/posts\/306\/revisions"}],"predecessor-version":[{"id":315,"href":"https:\/\/ouritsource.com\/blog\/wp-json\/wp\/v2\/posts\/306\/revisions\/315"}],"wp:attachment":[{"href":"https:\/\/ouritsource.com\/blog\/wp-json\/wp\/v2\/media?parent=306"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ouritsource.com\/blog\/wp-json\/wp\/v2\/categories?post=306"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ouritsource.com\/blog\/wp-json\/wp\/v2\/tags?post=306"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}