{"id":408,"date":"2022-04-11T20:28:55","date_gmt":"2022-04-11T20:28:55","guid":{"rendered":"https:\/\/ouritsource.com\/blog\/?p=408"},"modified":"2025-05-29T22:05:20","modified_gmt":"2025-05-29T22:05:20","slug":"how-servicenow-discovery-works","status":"publish","type":"post","link":"https:\/\/ouritsource.com\/blog\/how-servicenow-discovery-works\/","title":{"rendered":"How ServiceNow Discovery Works"},"content":{"rendered":"\n

ServiceNow Discovery is a tool that finds devices on your network, gets detailed information about them, and stores that information in the database. Discovery is performed using Probes<\/strong> and Sensors<\/strong>.<\/p>\n\n\n\n

Probes: <\/strong>They are scripts that Discovery uses to collect information about network devices found.<\/p>\n\n\n\n

Sensors<\/strong> Processes information that probes collect.<\/p>\n\n\n\n

When a device is found, discovery explores the device\u2019s configuration, provisioning, and current status. Then updates the CMDB database.<\/p>\n\n\n\n

Discovery also identifies any software running on the computer system and any TCP connections between them.<\/p>\n\n\n\n

Discovery occurs in four phases:<\/strong><\/p>\n\n\n\n